Description

Good Friends Make the Best Memories – Personalised Message Mug

The best friendships are built on simple moments.

A coffee shared, a conversation that lasts longer than expected, laughter that turns into memories.

This mug carries a simple message on the outside — Good friends make the best memories — but with one scan it reveals something far more personal.

A private video message recorded by you.

Add a name, a photo, or a meaningful date and turn an everyday cup of tea or coffee into a gift that celebrates your friendship.

From the outside, it looks like a beautifully designed mug.

But hidden within the design is something far more personal.

Your message.

A Friendship That Lives in the Little Moments

Friendship isn’t always about big events.

Sometimes it’s the everyday things that matter most — a catch-up over coffee, a shared laugh, a familiar voice.

With a personalised video message linked to the QR code printed on the mug, your words are always there waiting to be heard again.

It’s not just a mug.

It becomes a reminder of the memories you’ve already made — and the many still to come.

How the Message Mug Works

1. Choose your design
   Select your preferred size and colour.

2. Record or Upload Your Message
   After checkout, you can either record a new message or upload an existing video or voice recording.

3. We create your QR code
   Your unique QR code is generated and printed directly onto your mug.

4. They scan and watch
   No apps. No passwords. Just a simple scan to see and hear your message.

Your video is completely private and can only be accessed by scanning the unique QR code on your mug.
It is securely stored for 12 months as standard, with the option to extend if you’d like to keep it longer.

Your message is not publicly searchable and cannot be accessed without the QR code.

If you need a little time to record or upload your message, that’s completely fine.
We won’t print your mug until your video has been uploaded.
If we haven’t received your message, we’ll send you a reminder to make sure nothing gets missed.

If you ever need help, we’re here.

They won’t expect it to speak.
And that moment — when they scan it and see you — is what makes it unforgettable.

Designed To Be Used — And Remembered

Available in 11oz and 15oz.

• Choice of coloured handle and rim

• Dishwasher safe

• Microwave safe

• High-quality ceramic finish

This isn’t a novelty mug.
It’s something they’ll reach for every morning — and think of you.

Includes a Digital Keepsake Card

Every personalised mug also includes a digital keepsake card featuring the same QR code.

So even if the mug is misplaced or damaged, the message remains safe.

Because some voices are too important to lose.

Video Storage Information

Your video message is securely stored for 12 months as standard.

Before it expires, you’ll receive a reminder email giving you the option to extend storage — including lifetime access if you wish to keep it forever.

Production & Delivery

Your mug is custom printed after your video has been uploaded and your QR code created.

Production typically takes 2–5 working days before dispatch.

Delivery times vary depending on location. UK orders usually arrive within 2–5 working days after dispatch. International delivery may take longer.

You’ll be notified once your order has been dispatched.

As each mug is personalised, changes or cancellations cannot be made once printing has begun.

Important Information

Mockup images are for illustration purposes.
Design scale and placement may vary slightly between 11oz and 15oz mugs.
Colours may appear slightly different in print due to screen settings and printing methods.

Because each mug is custom printed with your personal video message, returns are only accepted in the case of manufacturing faults or damage during delivery.

If there’s an issue, please contact us and we’ll make it right.